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Privacy Policy

Last Updated: 2025

WestGuard Security Doors (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following information when you use our website, contact us, or request a quote:

  • Full name

  • Phone number

  • Email address

  • Suburb/location

  • Property details for quoting (door size, photos, measurements)

  • Messages submitted via forms

  • Billing and payment information

  • Any other details voluntarily provided

2. How We Collect Information

Information is collected through:

  • Contact forms

  • Quote request forms

  • Phone calls and text messages

  • Emails

  • Booking systems

  • Cookies and website analytics (non-identifying)

3. Why We Collect Your Information

We collect information to:

  • Contact you regarding enquiries

  • Provide accurate quotes

  • Process bookings

  • Manufacture and install your custom door

  • Improve our services and website

  • Send receipts, updates, or appointments

  • Maintain internal records and warranties

We do not sell or rent your information to any third party.

4. How We Store Your Information

We store information securely using:

  • Encrypted email accounts

  • Protected business devices

  • Secure booking/CRM platforms (if used)

5. Sharing Your Information

We may share your information only with:

  • Manufacturers (for your custom door)

  • Installers (for scheduling and access)

  • Payment processors

  • Legal authorities if required by law

We never share your information for marketing by third parties.

6. Cookies & Website Analytics

Our website may use cookies or analytics tools to improve performance. These do not personally identify you and can be disabled through your browser.

7. Accessing or Updating Your Information

You may request:

  • Access to the personal data we hold

  • Corrections to inaccurate information

  • Removal of your information (unless required for legal/warranty reasons)

Contact us at:
📧 info@westguard.com.au

8. Data Retention

We retain quote, booking, and installation information for warranty and legal purposes.

9. Security

We take reasonable steps to protect your data from loss, misuse, unauthorised access, or disclosure.

10. External Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy as needed. The latest version will always be available on our website.

12. Contact

For privacy-related questions or concerns:
📧 info@westguard.com.au
📞 0466 780 996

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WestGuard Security Doors

📞 Phone
0466 780 996

Securing the West, one door at a time.

📧 Email
info@westguard.com.au

📍 Address
Melbourne’s Western Suburbs (Mobile Service)

Opening Hours

Mon–Fri: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed

Areas We Service

Quick Links

  • Tarneit

  • Truganina

  • Werribee

  • Hoppers Crossing

  • Wyndham Vale

  • Manor Lakes

  • Mamobourin

  • Point Cook

  • Williams Landing

  • Laverton

  • Altona

  • Melton

  • Harkness

  • Kurunjang

  • Weir Views

  • Thornhill Park

  • Rockbank

  • Fraser Rise

  • Deanside

  • Eyensbury

  • Mount Cottrel

Proudly serving Melbourne’s West with premium security doors & screens.

© 2025 WestGuard Security Doors – All Rights Reserved.